Sweet Marias Reviews

Sweetmarias.com is renowned for its extensive selection of green coffee and home coffee roasting supplies. Among the popular products are the XL Guatemala Coffee Set, which offers a significant quantity of coffee, and the Popper, a coffee roaster designed after the electric popcorn popper. The website also features a unique 2024 Dogs of Coffee Calendar and playing cards, with proceeds going to charity. For those interested in home roasting, Sweet Maria's provides a variety of roasting appliances, including the Fresh Roast SR540 and Behmor 2000AB Plus Roaster, alongside starter kits for different roasting methods. Additionally, they offer a curated selection of brewing equipment, such as glass vacuum brewers and the classic Chemex. The site's Coffee Library is a valuable resource for learning more about coffee. Customers can also find grinders, espresso equipment, and various extras to enhance their coffee experience.

Sweetmarias.com accepts a variety of payment methods for the convenience of its customers. These include major credit cards such as Visa, MasterCard, American Express, and Discover. Customers can also use PayPal for secure online transactions. Additionally, the site accepts Sweet Maria's gift certificates as a form of payment. It is important to note that checks or money orders are not accepted. For those with a subscription service, any updates to the payment method require the current subscription to be canceled and re-ordered with the new payment details.

Sweetmarias.com has a returns policy that aims to ensure customer satisfaction while also maintaining fair practices. For merchandise, if an item is defective or DOA (Dead on Arrival), an exchange or a full refund including outbound/return shipping costs is offered. Items that are unused, in their original packaging, and functioning as intended can be returned for a refund to the original payment method, but outbound/return shipping charges are non-refundable. A restocking fee of up to 10% may be deducted. Used items or those returned in less-than-new condition may receive store credit based on condition, but outbound/return shipping charges are not eligible for store credit. Returns are not accepted after 60 days from the purchase date.

Regarding shipping, orders are shipped out 1 business day after receipt, with expedited orders shipped the next business day. Sweet Maria's offers flat-rate discounted shipping on UPS Ground for orders up to 60 lb within the continental USA. The rates are $8.99 for 0-20 lb, $14.99 for 21-40 lb, and $21.99 for 41-60 lb. It's important to provide correct contact information as orders may be held for fraud checks or other queries. For UPS shipments, extra time may be needed for 20 lb bags, and only 2nd Day or Next Day Air have a guaranteed timeline. Incorrect addresses can delay shipping and incur additional charges.

Sweetmarias.com offers flat-rate discounted shipping on UPS Ground for orders up to 60 lb within the continental USA. The rates are $8.99 for 0-20 lb, $14.99 for 21-40 lb, and $21.99 for 41-60 lb. Orders are shipped out 1 business day after receipt, with expedited orders shipped the next business day. For UPS shipments, extra time may be needed for 20 lb bags, and only 2nd Day or Next Day Air have a guaranteed timeline. Incorrect addresses can delay shipping and incur additional charges. It's important to provide correct contact information as orders may be held for fraud checks or other queries.